Our Refund Policy
Your satisfaction is 100% guaranteed. If you are not fully satisfied, you may return your My Camp Kitchen unused in its original packaging within 15 days of receipt for a full refund. You will be responsible for the return shipping cost. Please call us for instructions.
All My Camp Kitchen manufactured products have a lifetime warranty for the original owner. The warranty covers all defects in materials and workmanship. This warranty does not cover normal wear and tear, minor blemishes that may have resulted from normal use and handling, or improper use and abuse. Warranties for cooking gear we sell are covered by the manufacturer of those items. If the product is defective, we will pay the return shipping cost. Please call us for instructions.
Care & Maintenance
My Camp Kitchen products are built to last. They are, however, made from wood and are not designed for continuous outdoor exposure to sun and rain. To maintain the beauty and durability of My Camp Kitchen products, clean all surfaces regularly. If you expect your product to be exposed to rain for extended periods, we recommend using our waterproof cover during the rainy periods. Baltic birch plywood is a laminated product, and the outer layers can splinter and separate at the edges if gouged or damaged by rough handling. We radius all outside corners and edges to minimize this possibility. If it does happen, this is not a material or manufacturing defect and is not covered by warranty. A drop or two of superglue applied to the splinter followed by light sanding after the glue dries will prevent the condition from spreading and keep splinters out of your fingers.
All credit card orders are processed through a third-party-encrypted–secured server. No customer credit card information is kept by My Camp Kitchen.
Additionally, all other personal information given to My Camp Kitchen via secured server, email, mail, or phone is held in the strictest confidence. My Camp Kitchen does occasionally contact previous customers and opt-in parties to share blog posts, special offers, or news we feel would benefit your camping experience. If you do not wish to be retained on this list, simply follow the unsubscribe instructions on the communication. We will honor your remove request.
Please call us at 704.425.5526 with any questions.